Contact Us

We're Here to Help

Have a question about your order, delivery, returns, products, or payments? The Hanna Bella customer support team is here to assist you with any enquiries.

Whether you need help before placing an order or support after your purchase, our team aims to provide clear and helpful assistance.

Get in Touch

For all customer enquiries, please contact us using the details below.

Email: info@hannabella.co.uk

When contacting Hanna Bella about an order, please include your order number and the email address used during checkout. This helps our team locate your order and provide a faster response.

Order Support

Our customer service team can help with:

  • Order updates and tracking information
  • Delivery questions
  • Address changes
  • Payment queries
  • Product availability
  • Returns and refunds
  • Faulty or incorrect items

Before Contacting Us

Many common questions can be answered quickly through our help pages:

  • Shipping Policy – Find delivery options, estimated times, and tracking information.
  • Return and Refund Policy – Learn about return eligibility and refund processes.
  • FAQs – Find answers to common customer questions about orders, products, and payments.

Customer Support

For questions about orders, products, payments, delivery, or returns, please contact our customer support team.

Email: info@hannabella.co.uk

Our team aims to respond to customer enquiries as quickly as possible. Response times may vary during busy periods, sales events, and promotional campaigns.

Order Enquiries

For assistance with an existing order, please include your:

  • Order number
  • Full name used during checkout
  • Email address linked to the order
  • Details of your enquiry

Providing these details helps Hanna Bella resolve queries efficiently.

Returns and Refund Support

For information about returning an item or requesting a refund, please visit our Return and Refund Policy page.

For return-related enquiries, include your order details and the reason for contacting us so our team can provide the correct support.

Business Information

  • Business Name: Hanna Bella
  • Operating Country: United Kingdom
  • Email: info@hannabella.co.uk
  • Business Address: 26 Maltese Cross Close, Woolton, Liverpool, L25 7BH

Response Times

Hanna Bella aims to respond to all customer enquiries as quickly as possible.

During busy periods, sales events, and promotional campaigns, response times may take longer than usual. Our team will respond as soon as possible with the information required to assist with your enquiry.

Product Questions

Need help choosing an item?

Our team can assist with questions about:

  • Product details
  • Sizing information
  • Availability
  • Styling queries

For the best fit, customers are encouraged to check product descriptions and size guides before placing an order.

Stay Connected

Follow Hanna Bella on social media for:

  • New collection launches
  • Latest arrivals
  • Styling inspiration
  • Brand updates


Contact Details

  • Business Name: Hanna Bella
  • Country: United Kingdom
  • Email: info@hannabella.co.uk
  • Address: 26 Maltese Cross Close, Woolton, Liverpool, L25 7BH