Terms and Conditions

Introduction

These Terms and Conditions explain the rules for using the Hanna Bella website and purchasing products from our online store.

By accessing our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before using our services.

About Hanna Bella

Hanna Bella is a UK-based online fashion retailer offering women’s clothing and fashion products through our website.

Throughout these Terms and Conditions, references to “Hanna Bella”, “we”, “us”, and “our” refer to Hanna Bella.

Using Our Website

Customers may use the Hanna Bella website for personal and lawful purposes only.

When using our website, you agree to:

  • Provide accurate and up-to-date information.

  • Use the website without causing damage or disruption.

  • Not misuse website content, features, or services.

  • Follow all applicable laws and regulations.

Hanna Bella reserves the right to restrict access to the website where misuse or unauthorised activity is identified.

Product Information

Hanna Bella aims to provide accurate product descriptions, images, sizing information, and pricing details.

Please note that:

  • Product colours may vary slightly depending on device screens and display settings.

  • Product availability may change without notice.

  • Minor differences in appearance may occur due to manufacturing processes.

Customers are encouraged to review product details and size information before placing an order.

Pricing and Payments

All product prices displayed on the Hanna Bella website are shown at the applicable currency and include any applicable charges where required.

Hanna Bella reserves the right to update prices, correct pricing errors, or change promotional offers at any time.

Payment must be completed successfully before an order can be processed.

Accepted payment methods are displayed during checkout.

Placing an Order

When placing an order, customers agree to provide accurate information, including:

  • Full name

  • Delivery address

  • Contact details

  • Payment information

After completing checkout, customers receive an order confirmation email.

An order confirmation does not guarantee acceptance of an order. Hanna Bella reserves the right to cancel or refuse orders in circumstances including:

  • Product availability issues.

  • Incorrect pricing or product information.

  • Suspected fraudulent activity.

  • Payment issues.

If an order is cancelled after payment has been received, a full refund will be issued.

Delivery

Hanna Bella aims to process and deliver orders within the estimated timeframes provided during checkout.

Delivery times may vary due to circumstances outside our control, including courier delays, public holidays, or incorrect delivery information.

For full delivery information, please refer to our Shipping Policy.

Returns and Refunds

Returns and refunds are processed according to Hanna Bella’s Return and Refund Policy.

Customers must ensure returned items meet the required return conditions, including timeframe, condition, and packaging requirements.

Promotions and Discount Codes

From time to time, Hanna Bella may offer promotional discounts or discount codes.

Promotional offers:

  • Cannot be exchanged for cash.

  • May have specific terms and expiry dates.

  • May not be combined with other offers unless stated.

Hanna Bella reserves the right to withdraw or modify promotions at any time.

Intellectual Property

All content on the Hanna Bella website, including:

  • Product images

  • Logos

  • Website design

  • Text

  • Graphics

is owned by Hanna Bella or used with permission.

Content must not be copied, reproduced, modified, or used commercially without prior written permission.

Website Availability

Hanna Bella aims to keep the website available and functioning correctly. However, temporary interruptions may occur due to:

  • Website maintenance.

  • Technical issues.

  • Updates or improvements.

Hanna Bella is not responsible for temporary website unavailability outside our reasonable control.

Limitation of Liability

Hanna Bella is responsible for providing products and services in accordance with applicable consumer protection laws.

We are not responsible for losses caused by circumstances outside our reasonable control or by misuse of products.

Nothing in these Terms and Conditions affects customers’ statutory rights under UK consumer law.

Changes to These Terms

Hanna Bella may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices.

Updated terms will be published on this page, and continued use of the website indicates acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes relating to these terms will be subject to the jurisdiction of the courts of England and Wales.

Contact Us

If you have questions about these Terms and Conditions, please contact:

Business Name: Hanna Bella
Country: United Kingdom

Email: info@hannabella.co.uk
Address: 26 Maltese Cross Close, Woolton, Liverpool, L25 7BH